Privacy policy

Information Gathered by sbdsaudi.com

This is the online privacy policy ("Policy") of sbdsaudi.com ("sbdsaudi.com"), operated by Nomad Sport Supplies Company SPC. This policy applies only to activities sbdsaudi.com engages in on its website and does not apply to sbdsaudi.com activities that are "offline" or unrelated to the website.

sbdsaudi.com collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the sbdsaudi.com website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the sbdsaudi.com website, which may include your name, address, telephone number, and e-mail address. This information can be gathered when feedback or e-mails are sent to sbdsaudi.com, when you register for services, or make purchases via the website. In all such cases, you have the option of providing us with personally identifiable information.

Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal bases:

  • Consent: When you voluntarily provide your personal data, such as during account registration or placing an order.
  • Contractual Necessity: When processing is necessary to fulfil a purchase agreement or provide a service you have requested.
  • Legal Obligation: When we are required to process data to comply with applicable laws and regulations.
  • Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our website and services, provided this does not override your rights and freedoms.

Use and Disclosure of Information

Except as otherwise stated below, we do not sell, trade, or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site.

We will disclose your delivery information to third parties for order tracking purposes, to process your payment, fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order, and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

We will only share your personal data with third parties to the minimum extent necessary to fulfil the purposes stated above, and we require all third-party service providers to handle your data in compliance with applicable data protection regulations.

Third-Party Service Providers

To operate our website and fulfil your orders, we share specific personal data with the following categories of trusted third-party service providers:

  • Payment Processing: UPayments processes your payment information securely. Card details are submitted directly to UPayments and are not stored on our servers.
  • E-Commerce Platform: Shopify hosts our online store and processes order and account information.
  • Shipping & Logistics: Our delivery partners receive your name, shipping address, and contact number solely for the purpose of delivering your order.
  • Analytics & Marketing: We may use analytics and advertising platforms (such as Google Analytics and Meta) that collect anonymised usage data to help us understand site performance and reach customers.

All of these providers are contractually required to protect your data and process it only for the purposes for which it was shared.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Once personal data is no longer needed, it will be securely destroyed or anonymised.

Cookies

Cookies are small bits of data cached in a user's browser. sbdsaudi.com utilises cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

sbdsaudi.com may use non-personal "aggregated data" to enhance the operation of our website or analyse interest in the areas of our website. Additionally, if you provide sbdsaudi.com with content for publishing or feedback, we may publish your user name or other identifying data with your permission.

sbdsaudi.com may also disclose personally identifiable information in order to respond to a subpoena, court order, or other such request from competent authorities. sbdsaudi.com may also provide such personally identifiable information in response to law enforcement agencies' requests or as otherwise required by applicable law.

Your personally identifiable information may be provided to a party if sbdsaudi.com files for bankruptcy, or there is a transfer of the assets or ownership of sbdsaudi.com in connection with proposed or consummated corporate reorganisations, such as mergers or acquisitions.

sbdsaudi.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, sbdsaudi.com cannot guarantee the security of any information that is disclosed online.

Data Breach Notification

In the event of a data breach that may affect your personal data, we will notify the relevant authorities within three (3) days of becoming aware of the breach. If the breach is likely to cause harm to you, we will also notify you as soon as practicable and provide guidance on steps you can take to protect yourself.

Other Websites

sbdsaudi.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third parties' privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties.

Please be aware that our site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our site are not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data, or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

Minors

sbdsaudi.com does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the sbdsaudi.com website or services, and sbdsaudi.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, sbdsaudi.com does not knowingly distribute personal information regarding minors under the age of 18.

Your Rights

You have the following rights regarding your personal data:

  • Right of Access: You have the right to request access to the personal data we hold about you and to obtain a copy of such data.
  • Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
  • Right to Deletion: You have the right to request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to any legal obligations requiring us to retain it.
  • Right to Withdraw Consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
  • Right to Data Portability: You have the right to request your personal data in a structured, commonly used format for transfer to another service provider, where technically feasible.

To exercise any of these rights, please contact us via WhatsApp at +966 55 675 9860 (preferred for faster response) or by email at info@sbdsaudi.com. We will respond to your request within 30 days.

Governing Law

This Privacy Policy is governed by the laws of Kuwait. Any disputes arising from this policy shall be subject to the jurisdiction of the competent courts in Kuwait.

Modifications of the Privacy Policy

The website policies and terms and conditions may be changed or updated occasionally to meet applicable legal and regulatory requirements. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. Where required by applicable law, we will notify you of significant changes to how we process your personal data.

Contact Us

If you wish to access, modify, update, or delete any personal information we have received, or if you have any questions about this Privacy Policy or our data practices, please contact us via WhatsApp at +966 55 675 9860 (preferred for faster response) or by email at info@sbdsaudi.com.

Nomad Sport Supplies Company SPC – SBD Saudi Arabia
sbdsaudi.com